Revenue assurance and data · Melbourne, Australia

Revenue found. Savings made. Decisions backed by data.

Nova Consulting gives Australian organisations an independent, data-led view of their revenue, costs and compliance. Every finding is rebuilt from your source data, showing where money leaks, why, and, in plain terms, what the evidence does and doesn't support. Established in New Zealand in 2019, now working across Australia and New Zealand with deep expertise in healthcare.

$25m
cash delivered back to clients' bank accounts
30+
organisations supported, from national public entities to private providers
1,000+
revenue reports and assessments delivered to clients

As at October 2026, across New Zealand and Australia. Cash delivered is additional funding, revenue and savings actually realised by clients as a result of Nova's work. Monthly reports are counted individually.

Specialising in health revenue assurance

Revenue leakage in health services follows predictable patterns. Every service is traced from the point of care through charge capture, claiming, receipting and payment into the ledger, showing what's real, what isn't, and what to fix first.

Experience includes
Australia
Specialist private practice billingRadiation oncologyRespiratory and sleep medicineNeurologyPathology
New Zealand
Accident classificationImmunisationsHospital systemsPrimary care: urgent care and general practice, including rural GPs

This is a management assessment. It gives you an independent, evidence-based view of what is happening and what to fix. It is not an audit or an assurance engagement under Australian auditing and assurance standards.

Eight stages to finding health service revenue

A structured method, not a spot check. Eight stages and five reconciliations reach beyond the ledger to specialist payments and the controls that keep fixes in place. Full-population data is used wherever it exists, so gaps are traced to their root cause, fixed and retested, whatever patient administration, billing or finance systems you run.

  1. 1EntitlementWhat can be billed, and what must be paid?
  2. 2AccessIs this patient billable, and to whom?
  3. 3ActivityWas every billable service captured?
  4. 4ChargeDid it become a valid charge?
  5. 5Claim & cashWas payment received in full and on time?
  6. 6LedgerIs it recorded correctly?
  7. 7DistributionWas the right amount paid to the right person?
  8. 8ControlIs it fixed, and staying fixed?
  1. R1Activity against charges raised
  2. R2Charges against claims and worklist exits
  3. R3Claims against funder outcomes and cash
  4. R4Billing and cash against the ledger
  5. R5Ledger against specialist payments

Five reconciliations tie the stages together. A generic illustration of the method: it contains no client information, and client process maps are never published.

Case study: patient revenue and specialist remuneration at an Australian health service

An independent view of patient revenue and specialist private practice arrangements, covering the full cycle from first patient contact to the final specialist payment.

  1. Scope

    The patient revenue cycle and specialist private practice arrangements, from registration and referral to the revenue shared with specialists.

  2. Approach

    All eight stages, tested with full-population data: billing trends by service line and item, worklist ageing against claim time limits, accrual roll-forward, and independent bonus recalculation.

  3. What it produced

    A map of the whole revenue cycle with its key controls and gaps, the full-population analysis, and a register of revenue gaps to close.

  4. Evidence standard

    Every finding traced to source data and labelled verified, corrected or awaiting explanation, with a clear view of what the data could and couldn't show.

Read the case study

Evidence you can stand behind

Findings built to withstand the toughest scrutiny, both inside and outside the organisation, with every conclusion traceable to the data behind it.

01

Data-led, from source

Results rebuilt from raw billing, payroll and payment data, not management reports.

02

Honest about limits

A clear statement of what the evidence supports, what it doesn't, and what data is missing.

03

A management assessment, not an audit

A clear understanding of what's happening and what to fix, not a box-ticking exercise.

04

Every finding is traceable

Each finding links to a register entry, a test and its source data, which audit committees value.

05

Sensitive by design

What goes in writing is kept separate from what is briefed in person, and what's shareable from what stays confidential.

06

Fixed fee, sample first

Most engagements start with a scoped diagnostic on a sample of your data, proving the value on your own systems before any follow-on.

AI that meets your security expectations

The latest innovations in AI, with in-house models specially trained for this work and built with data security and integrity at their core, so you can rely on both the quality of your results and the safety of your data.

  • Hosted where you need itNova's in-house models can run onshore in Australia, with the model and its location matched to your data classification and policies.
  • Your models or oursAlready licensed an AI platform? The work can happen inside your approved tools, wherever they are hosted.
  • A human on every decisionA person reviews every decision that affects a claim or a payment.

Who Nova works with

Organisations where money moves through complex rules and systems, from public and private health services to councils, government agencies, charities and not-for-profits. Partnering with the people who own the numbers: CFOs, finance and revenue managers, internal audit, HR and industrial relations teams, boards and audit committees.

Public health services

State and territory health services, public hospitals and health agencies.

Private health providers

Private hospital operators, day procedure centres, and outpatient and specialist clinics.

Government and NGOs

Councils, government agencies, national charities and not-for-profits, in health and well beyond it.

One group, clear roles

Nova Consulting is one team working across Australia and New Zealand, through an Australian and a New Zealand company. Nova IT builds and hosts the platforms behind the work. Nova Health is a separate healthcare staffing agency operating only in New Zealand.

You are here
Consulting
The people and the thinking

Consulting, analysis and build delivery through Nova Consulting Specialists Pty Ltd (AU) and Nova Consulting Limited (NZ).

novaconsulting.co.nz
IT Solutions
The tools and platforms

Builds, owns and hosts the platforms behind Nova's work, including Bill Simple and the revenue tooling.

novait.co.nz
Health
Clinical agency staffing

Nurses and healthcare assistants for New Zealand public and private hospitals, aged care facilities, hospices, community housing, private homes and more.

novahealth.co.nz

Start with a fixed-fee diagnostic

A focused review of a sample of your data, scoped to your priorities and run on your own systems. See the findings, and the value, before committing to anything more.

Talk to the Australian team